Freshworks

FRSH

Market cap $2.64B

SAN MATEO, Calif., May 27, 2026 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today released The Global Cost of Complexity Report: The Mid-Market AI Complexity Trap , a survey of 12,021 IT professionals, including more than 9,000 in mid-market organizations. The research puts a dollar figure on how complexity is consuming mid-market AI budgets before real business outcomes are delivered, finding an average 25% of mid-market AI spend is lost to complexity overhead, an estimated $16.29 billion annually in the US alone.

Freshworks (FRSH) has been upgraded to a Zacks Rank #1 (Strong Buy), reflecting growing optimism about the company's earnings prospects. This might drive the stock higher in the near term.

Freshworks turned in an impressive Q1 beat-and-raise, boosting its full-year growth expectations by 50bps. FRSH stock remains a deep value play in the software sector, trading at

The average of price targets set by Wall Street analysts indicates a potential upside of 30.2% in Freshworks (FRSH). While the effectiveness of this highly sought-after metric is questionable, the positive trend in earnings estimate revisions might translate into an upside in the stock.

SAN MATEO, Calif., May 20, 2026 (GLOBE NEWSWIRE) -- Freshworks  (NASDAQ: FRSH) today announced the winners of its inaugural 2026 Global Customer Awards, recognizing customers whose commitment to innovation, transformation, and advocacy is setting a new standard for what service transformation can achieve.

Freshworks NASDAQ: FRSH Chief Financial Officer Tyler Sloat said the software company is sharpening its focus on its employee experience business, describing Freshworks as an “AI-enabled, unified service operations” platform company during a Needham-hosted discussion with Scott Berg, who leads SaaS and enterprise software research at the firm.

Freshworks NASDAQ: FRSH told investors at its Refresh event that it is repositioning the company around its employee experience, or EX, business, with executives saying the company's growth story is increasingly tied to Freshservice rather than its legacy customer experience products.

With an AI-powered, unified service operations foundation and new agentic accelerators, IT and business teams can deploy AI their way and move as fast as their business demands With an AI-powered, unified service operations foundation and new agentic accelerators, IT and business teams can deploy AI their way and move as fast as their business demands

Freshworks Inc. (FRSH) shares have started gaining and might continue moving higher in the near term, as indicated by solid earnings estimate revisions.

Freshworks demonstrates robust revenue growth, strong cash flow, and resilient operating performance despite AI-driven sector fears. The company trades at a significant discount to peers, with a P/S of 2.5 and P/E of 14.2 for 2026, well below industry averages. Management guides for accelerating profitability and free cash flow, with headcount reductions and AI adoption expected to drive margin expansion in H2.