Freshworks (FRSH)

• Market cap: $3.8B
• 1 day: 3.00%
• 5 days: 14.58%
• 1 month: 4.68%
• 3 months: -20.59%
• 6 months: 24.43%
• Year to date: -7.11%
• 1 year: -17.25%
• 5 years: -68.94%
• 10 years: -68.94%
• Sector: Technology
• Industry: Software - Application

About: Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support customers through e-mail, phone, website, and social networks. It offers solutions that serve the needs of users in the CS and ITSM categories and has also expanded its offering with Sales and Marketing automation products. These product offerings enable organizations to acquire, engage, and serve their customers and employees. The group derives revenue from North America, Europe, the Middle East and Africa, Asia Pacific, and Other regions.

Employees: 4,400

Fund manager confidence

Based on 2024 Q4 regulatory disclosures by fund managers ($100M+ AUM)

169% more call options, than puts

Call options by funds: $34.5M | Put options by funds: $12.8M

79% more first-time investments, than exits

New positions opened: 75 | Existing positions closed: 42

54% more capital invested

Capital invested by funds: $2.13B [Q3] → $3.28B (+$1.16B) [Q4]

51% more repeat investments, than reductions

Existing positions increased: 103 | Existing positions reduced: 68

43% more funds holding in top 10

Funds holding in top 10: 7 [Q3] → 10 (+3) [Q4]

11% more funds holding

Funds holding: 249 [Q3] → 276 (+27) [Q4]

4.19% more ownership

Funds ownership: 82.92% [Q3] → 87.11% (+4.19%) [Q4]

Research analyst outlook

11 Wall Street Analysts provided 1 year price targets over the past 3 months

• Low target: $12 19% downside
• Avg. target: $20 37% upside
• High target: $27 83% upside

11 analyst ratings

• positive: 6 55%
• neutral: 4 36%
• negative: 1 9%

Scotiabank Nick Altmann 28% 1-year accuracy 5 / 18 met price target	22% upside $18	Sector Perform Maintained	30 Apr 2025
Wells Fargo Michael Berg 50% 1-year accuracy 7 / 14 met price target	19% downside $12	Underweight Maintained	30 Apr 2025
JMP Securities Patrick Walravens 25% 1-year accuracy 29 / 114 met price target	83% upside $27	Market Outperform Reiterated	30 Apr 2025
Piper Sandler Brent Bracelin 41% 1-year accuracy 51 / 125 met price target	49% upside $22	Overweight Reiterated	30 Apr 2025
Morgan Stanley Elizabeth Porter 44% 1-year accuracy 4 / 9 met price target	5% downside $14	Equal-Weight Maintained	16 Apr 2025