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PRNewsWire
15 days ago
Zillow report: Online research now shapes how most agent relationships begin
With repeat buyers making up 55% of the market, agents face a more digitally savvy client base that's reshaping how real estate relationships begin SEATTLE, Dec. 30, 2025 /PRNewswire/ -- How buyers and sellers choose a real estate agent has shifted meaningfully over the past several years, and it's reshaping what it takes to win business. According to Zillow's 2025 Consumer Housing Trends Report for Agents , 36% of sellers now find their agents through online channels, more than double the 15% share in 2018.