TTEC Holdings

TTEC

Market cap $128M

TTEC Holdings Inc (NASDAQ:TTEC) has launched TTEC Titan, an AI-powered security platform designed to secure remote customer experience (CX) operations and distributed contact center workforces. The company said the platform addresses a key operational challenge for contact center operators: securing a workforce that has shifted from centralized, brick-and-mortar sites to remote and hybrid environments, expanding the number of endpoints, devices, and access points that must be managed.

TTEC announces the launch of TTEC Titan™, an AI-powered security platform designed to secure remote CX operations and distributed contact center workforces

TTEC's AI-driven turnaround, improving free cash flow and a stronger liquidity position it ahead of CAR's volatile recovery efforts.

LONDON, May 21, 2026 (GLOBE NEWSWIRE) -- TTEC , a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced a seven-year contract extension with  Volkswagen Group UK , further advancing a strategic collaboration focused on delivering class-leading CX and AI-enabled digital transformation across the United Kingdom. Nick Ratcliffe , Customer Experience Director at Volkswagen Group UK, said, “Our long-standing collaboration with TTEC has helped us reshape how we support our customers and retailers, embracing digital innovation and customer-centric thinking.

TTEC Holdings' Q1'26 slump tests whether Digital can offset Engage cuts after revenues fall 7.1% and EBITDA sinks 18.8% y/y.

AUSTIN, Texas, May 19, 2026 (GLOBE NEWSWIRE) -- TTEC , a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced  TTEC Digital  is joining the newly launched Salesforce Forward Deployed Engineering (FDE) Partner Network. With a proven track record delivering Salesforce's Agentforce, TTEC Digital is part of a network of firms leveraging Salesforce's deep learnings, expert skills, and specialized training to help clients turn agentic vision into production reality.

TTEC Holdings plunges 50% in a year, but its AI-led CX push and free cash flow rebound could shape the next move for investors.

AUSTIN, Texas, May 13, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced that  TTEC Digital has signed a strategic collaboration agreement (SCA) with Amazon Web Services (AWS), with plans to accelerate Amazon Connect adoption through AI-powered customer experience transformation. "TTEC Digital's depth of experience on Amazon Connect is rooted in our history as one of the platform's earliest collaborators.

TeleTech NASDAQ: TTEC reported lower first-quarter revenue and profit compared with a year earlier, while management reiterated its full-year 2026 outlook and said investments in artificial intelligence, offshore delivery and client portfolio changes are expected to support improved profitability as the year progresses.

TTEC Holdings, Inc. (TTEC) Q1 2026 Earnings Call Transcript