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eGain

EGAN

Market cap $138M

5.26 USD

+0.06

1.15%

At close Updated Sep 15, 4:00 PM EDT

Pre-market

After hours

5.19

-0.07

1.33%

1 day

1.15%

5 days

0.96%

1 month

-27.25%

3 months

-28.82%

6 months

-40.9%

Year to date

-49.03%

1 year

-41.1%

5 years

-53.04%

10 years

91.27%

About: eGain Corp provides an AI knowledge hub solution to automate customer experience. The company sells its SaaS solution to enterprises aiming to improve customer experience while reducing costs by using AI to deliver trusted, consumable answers. The solution is organized into three hubs: AI Agent, AI Knowledge Hub, and Conversation Hub. The company also offers SaaS services on a cloud-based subscription platform, typically through a 36-month contract with pricing based on agents or sessions. It also provides professional services, including consulting, implementation, training, and managed services. The majority of its revenue comes from SaaS. The company operates in North America, Europe, the Middle East, and Africa, with the majority of revenue coming from North America.

Employees: 422

Technology Software - Application

News

Positive

Neutral

Negative

Sentiment 3-Months

Positive 29.4%

Neutral 58.8%

Negative 11.8%

Market Further Discounts EGain Despite Compelling 2030 Growth Plan

eGain Corporation (EGAN) is executing an ambitious AI transition, targeting nearly all customer ARR from AI by 2030 and trading at a significant discount. Despite a post-earnings collapse and a temporary decline in retention metrics, EGAN maintains a strong cash position, no debt, and aggressive share repurchases, supporting a $7.16/share near-term price target. EGAN's AI knowledge management leadership is validated by Gartner, with product innovation and quantifiable customer ROI underpinning long-term growth potential.

Market Further Discounts EGain Despite Compelling 2030 Growth Plan

eGain Corporation (EGAN) Q4 2026 Earnings Call Transcript

eGain Corporation (EGAN) Q4 2026 Earnings Call Transcript

eGain Corporation (EGAN) Q4 2026 Earnings Call Transcript

Zacks Investment Research

eGain (EGAN) Q4 Earnings and Revenues Beat Estimates

eGain (EGAN) came out with quarterly earnings of $0.08 per share, beating the Zacks Consensus Estimate of $0.03 per share. This compares to earnings of $0.09 per share a year ago.

eGain (EGAN) Q4 Earnings and Revenues Beat Estimates

eGain Q4 Earnings Call Highlights

eGain NASDAQ: EGAN reported fiscal 2026 revenue growth of 3% to $91.1 million as revenue from customers using its artificial intelligence offerings increased 20%. The company said it is shifting its reporting focus toward “AI customers,” defined as customers actively using one or more AI offerings, while its legacy non-AI business continues to decline.

eGain Q4 Earnings Call Highlights

eGain Reports Fiscal 2026 Results: Total Revenue Up 3%, AI Customer Revenue Up 20%, Company Named a Leader in Gartner's First Customer Service Knowledge Management MQ

SUNNYVALE, Calif., Sept. 03, 2026 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), a leading provider of AI-powered knowledge management and customer experience automation solutions, today announced financial results for its fiscal 2026 fourth quarter and full fiscal year ended June 30, 2026.

eGain Reports Fiscal 2026 Results: Total Revenue Up 3%, AI Customer Revenue Up 20%, Company Named a Leader in Gartner's First Customer Service Knowledge Management MQ

eGain Corporation Q4 Preview: All In On AI To Push It Forward

eGain Corporation remains a Hold ahead of earnings, with expectations aligned between management and analysts for a weak Q4 finish. EGAN's AI Knowledge Hub is driving 26% ARR growth and now comprises 64% of SaaS ARR, but legacy segments are flat or declining. Recent AI product launches expand EGAN's value proposition, yet operating expenses and bottom-line weakness temper enthusiasm.

eGain Corporation Q4 Preview: All In On AI To Push It Forward

eGain Says AI Knowledge ARR Grew 26% as Enterprise AI Demand Builds

eGain NASDAQ: EGAN said its AI Knowledge business represented roughly two-thirds of its SaaS annual recurring revenue through the third quarter of fiscal 2026, with AI Knowledge ARR growing about 26% year over year, as the company targets enterprise demand for governed knowledge systems supporting AI automation.

eGain Says AI Knowledge ARR Grew 26% as Enterprise AI Demand Builds

eGain Wins Two Bronze Stevie Awards® in 2026 International Business Awards®

SUNNYVALE, Calif., Aug. 12, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI-powered knowledge management for customer service and a Leader in the inaugural Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems, today announced it has won two Bronze Stevie® Awards in The 23rd Annual International Business Awards® (IBAs), recognizing the eGain AI Knowledge Hub™ in the “AI for Customer Experience” category and eGain Composer™ in the “Customer Service Innovation of the Year” category.

eGain Wins Two Bronze Stevie Awards® in 2026 International Business Awards®

Unigarant Selects eGain to Modernize Knowledge Management and Power Its Enterprise AI Strategy

SUNNYVALE, Calif., Aug. 11, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer experience, today announced that Unigarant, a leading Dutch insurance company and subsidiary of ANWB (Royal Dutch Touring Club), has selected the eGain AI Knowledge Hub to modernize its knowledge management and establish the trusted foundation for its enterprise AI strategy.

Unigarant Selects eGain to Modernize Knowledge Management and Power Its Enterprise AI Strategy

Technology Credit Union Selects eGain AI Knowledge Hub to Enhance Member and Employee Experience

SUNNYVALE, Calif., Aug. 11, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced that Technology Credit Union (Tech CU) has selected eGain AI Knowledge Hub to modernize member service and establish a governed, AI-ready knowledge foundation across the enterprise.

Technology Credit Union Selects eGain AI Knowledge Hub to Enhance Member and Employee Experience

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