eGain
EGAN
About: eGain Corp provides AI-powered knowledge management and customer experience automation solutions. Its flagship offering, the eGain AI Knowledge Hub, unifies content across disparate enterprise systems and delivers trusted, accurate, and consistent answers to customers, employees, and AI agents. The platform supports digital self-service, contact center operations, employee support, and other knowledge-intensive workflows. Its AI KnowledgeOps approach combines people, processes, and technology to govern, measure, and continuously improve enterprise knowledge and AI-generated answers. It serves companies and government organizations in North America and Europe, including customers in industries such as financial services, insurance, healthcare, telecommunications, and the public sector.
Employees: 422