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PRNewsWire
3 days ago
CVS Health to Deliver Faster, More Personalized Call Center Care for Millions of Members with Salesforce's Agentforce Health
Collaboration will improve call center experience for members and 1.5 million providers with AI agents SAN FRANCISCO and WOONSOCKET, R.I., May 28, 2026 /PRNewswire/ -- Salesforce (NYSE: CRM), the world's #1 AI CRM, and CVS Health (NYSE: CVS), a leading health care solutions company which serves 185 million people each year, today announced an expansion of their collaboration to simplify and streamline call center interactions for members and providers across multiple CVS Health businesses.